In my role as a Full-stack Software Engineer at Ecosystems, I was instrumental in demonstrating client value through our B2B SaaS platform. My key responsibilities and achievements included:

• Application Development and Maintenance: Built, enhanced, and maintained multiple applications tailored to client needs and requests, ensuring robust functionality and optimal performance across the platform.
• UI/UX Redesign: Took ownership of the platform's login page redesign and rebuild, enhancing user experience and security features to meet modern usability standards.
• Client Customization and Onboarding: Managed the process of adding new client instances to the platform, including customizing and branding the platform according to specific client requirements, which significantly improved client satisfaction and platform adaptability.
• Team Collaboration: Worked closely with a small development team, efficiently prioritizing and executing multiple projects to meet tight deadlines and client expectations.
• Client Interaction and Support: Regularly interfaced with clients to address their questions and concerns, acting as a liaison between clients and the development team for projects with broader scopes. This direct interaction ensured that client needs were promptly and effectively met, fostering strong client relationships and continuous platform improvement.

This role required a dynamic blend of technical expertise, client engagement, and collaborative skills, allowing me to significantly contribute to the growth and success of Ecosystems' SaaS platform.

• AngularJS
• Angular
• JavaScript
• TypeScript
• Java
• Ruby
• Rust
• Figma
• HTML
• SCSS
• LESS
• MySQL
• Figma

In my role as a Software Engineer at BNY Mellon, I spearheaded the design and development of a client-facing full-stack application aimed at enhancing fraud detection capabilities. Leveraging cutting-edge technologies, I played a pivotal role in every phase of the project, from concept to deployment:

• Full-Stack Development: Developed the application using Angular 6 for the frontend, Spring Boot for the backend, and MongoDB for data management, ensuring a robust and scalable solution.
• Team Collaboration: Worked closely with a small, dynamic team to build the application from scratch. This collaborative effort was essential in blending diverse skills to deliver a comprehensive product.
• Frontend and Backend Integration: I was responsible for both designing and implementing the frontend and backend components, creating a seamless user experience and efficient data processing environment.
• UI Automation Testing: Implemented a comprehensive UI automation test suite using Cucumber, significantly enhancing the application's reliability and reducing manual testing efforts.
• Innovative UI Solutions: Personally designed and implemented an intuitive user interface that allowed users to modify backend JSON data easily. This included advanced features like git-styled diffs and a four-eye/two-step verification process, which streamlined the management and ensured high security and accuracy of the application modifications.

This role required a blend of technical expertise, innovative thinking, and collaborative skills, enabling me to significantly contribute to BNY Mellon's efforts in fraud detection and enhance client service through technological solutions.

• Angular
• TypeScript
• Java
• Spring Boot
• MongoDB

In my capacity as a Data Analyst within Microsoft’s Xbox Live content moderation team, I played a critical role in enhancing the safety and user experience of the gaming platform. My responsibilities and achievements included:

• Data Analysis and Reporting: Interpreted and analyzed complex data sets to derive actionable insights. Regularly provided detailed reports that guided decision-making processes in content moderation strategies.
• Queue Management: Efficiently managed multiple queues with tight Service Level Agreements (SLAs), handling sensitive customer data with utmost confidentiality and precision.
• High-Risk Incident Investigation: Proactively investigated high-risk scenarios that emerged through the queue and ticketing systems, ensuring timely and effective resolutions to maintain platform integrity.
• Trend Analysis: Excelled in identifying, analyzing, and interpreting trends and patterns in complex data sets. My analyses were pivotal in predicting potential issues and improving content moderation efforts.
• Project Load Management: Skillfully managed and prioritized a large project load, ensuring efficient workflow and adherence to deadlines without compromising the quality of insights derived from data analysis.

This role demanded a high level of analytical prowess, attention to detail, and the ability to work under pressure, enabling me to significantly contribute to maintaining a safe and enjoyable environment on Xbox Live.

During my internship as a UX Designer for the University of Washington Sustainability, I was tasked with optimizing the user experience for the Climate Action Plan webpages. My responsibilities and contributions included:

• UX Testing and Design Implementation: Conducted thorough UX tests to assess the usability of the Climate Action Plan webpages. Implemented design and content changes across multiple pages using Drupal, enhancing user engagement and information accessibility.
• Evaluation and Feedback Loop: Continuously evaluated the impact of these changes through follow-up UX tests, ensuring that each modification met user needs and improved their overall experience.
• Reporting and Recommendations: Compiled comprehensive reports detailing the processes undertaken, changes made, and the outcomes of these modifications. Additionally, I provided strategic recommendations for further enhancements, aiming to continually elevate the webpage’s effectiveness and user satisfaction.

This role not only refined my skills in UX design and testing but also deepened my understanding of how effective design can facilitate better engagement with important sustainability initiatives.

• Google Analytics
• Drupal
• Figma

As a Software Engineer Intern at BNY Mellon, I focused on automating financial forms and streamlining associated processes to enhance operational efficiency. My key responsibilities and achievements included:

• Automation and Development: Utilized a technology stack comprising Angular 4, Node.js, OracleDB, and Express to develop and automate complex financial forms, significantly reducing manual input and error rates.
• Agile Collaboration: Actively participated in an Agile/Scrum team, contributing to bi-weekly sprints that emphasized quick iteration and continuous improvement of projects.
• Project Delivery: Successfully completed multiple projects within tight deadlines, adhering to high standards of quality. My contributions helped streamline workflows and improve the financial operations at BNY Mellon.

This internship provided me with hands-on experience in software development within the financial sector, honing my technical skills and my ability to work effectively in a fast-paced, collaborative environment.